During 2017 Habasit’s EMEA Spirals Retro-Fit Team have been working hard across all EMEA regions supporting customers where and whenever required.
In particular one large blue chip Pizza producer in the UK required our help at four sites in the UK with their ageing Spirals. We of course took up the challenge and gave Domino’s Pizza UK & Ireland Ltd our full support from the Spirals Retro-Fit Team in order to keep on producing what they are best at …Pizzas!
We not only gave them breakdown support, we also entered into service agreements for cleaning their Spirals on a service contract, to changing gearboxes, wear strip, auxiliary motors as well as spiral belts, to keep them running on a 24 hour production cycle, stopping only for necessary maintenance.
We feel it is very important for the customer to have confidence in their supplier and, therefore, Habasit UK give our full technical support on all aspects of belting technology and associated servicers including Spirals.
Below is an endorsement we received from the Engineering Manager of Domino’s Pizza Group confirming the relationship that has been built up between Habasit and Domino’s Pizza UK & Ireland Ltd.
“Domino’s Pizza and Habasit have built a strong working relationship over the recent months, our ageing Spirals have given us a number of challenges this year and with the excellent response and on-going support of the Habasit Spirals Retro-Fit Team we have manged to keep our plant downtime to a minimum. We are now working to provide a more robust, proactive program for 2018 and looking forward to building the working partnership for continued success.”
We thank Domino’s Pizza for their ongoing positive engagement with Habasit – we share a similar business philosophy as the delivery and fulfilment of our respective services is one simple phone call away.